Terms & Conditions
This website is operated by Kitty & Min. Throughout the site, the terms “we”, “us” and “our” refer to Kitty & Min.
By purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”).
Please review these Terms and Conditions carefully and make sure that you understand them before using the Website and/or making an Order. If you do not agree to these Terms and Conditions, You must cease use of the Website and must not make an Order through the Website.
SECTION 1 – RETURNS
If for any reason you are unhappy with Your Order:
Please email us directly amy@kittyandmin if you wish to discuss a problem.
You must return any items by post to us within 14 days of receiving them for an exchange or a full refund, however postal costs for returned Goods will be your responsibility. In the event that Goods posted to you are damaged, faulty or incorrectly supplied, Kitty and Min will refund the postal costs incurred by you.
We strongly advise you to send all returned items by a secure signed for service. Any returned items must be insured for the full amount of the sum paid and signed for on delivery.
If You have opted to receive a refund Kitty and Min will credit the original purchaser`s credit/debit card for the sum paid within 3 business days of being notified by the Store of receipt of the returned Goods. Card refunds may take 2-3 working days to appear in your account.
SECTION 2 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We strive to ensure all product information is correct at all times
SECTION 2 – DISCOUNT CODES, MODIFICATIONS TO THE SERVICE AND PRICES
Please note discount codes, vouchers and free credit are only valid on your first purchase and are limited to one use per household unless otherwise stated.
Prices for our products are subject to change without notice. Sale prices will be for a limited time.
We reserve the right at any time to modify or discontinue any product (or any part or content thereof) without notice at any time.
SECTION 3 - PRODUCTS
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
SECTION 4 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 5 – DELIVERY
We ship only within the UK at this time. Please email us if you have specific requirments.
We strive to post your purchase within one working day using Royal Mail. For larger items or multiple items we may use a parcel delivery firm. These will both be trackable options and your confirmation of delivery email will confirm these details.
We will wrap and pack items adequately to ensure your purchase will arrive undamaged. Contact us if you have any issues with the condition your purchase arrived.
SECTION 6 - PERSONAL INFORMATION
SECTION 7 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
In no case shall Kitty & Min, our directors or employees be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any products posted even if advised of their possibility.
SECTION 8 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Kitty & Min, employees or suppliers harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 9 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 10 - TERMINATION
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
SECTION 11 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
SECTION 12 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 11 Cofton Park Drive, Birmingham, B45 8DF, United Kingdom.
SECTION 13 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 14 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.